OUR SALES CONDITIONS + NEWS

THIS IS THE CYCLIC (TEMPORARY) ONLINE SELLING E-SHOP. WE HAVE OPENED OR CLOSED, WHEN WE NEED. ALL ABOUT "CLOSING OR OPENING" TIME WILL BE SURELY ANNOUCED HERE IN THE SECTION "OUR SALES CONDITINS+NEWS FEW WEEKS BEFORE, THAT´S IT, RUDY KÁ, HOWGH !

ONLINE SELLING THIS YEAR: WHEN WILL BE  GOOD

WEATHER CONDITIONS TO ALLOW US TO DISPATCH

PLANTS....


WE ACCEPT PAYMENT ONLY BY

BANK ACCOUNT TRANSFER,

NO PAYPAL !!!

 

We offer only our fresh seeds from every year harvest. We will sow all seeds in the spring, which will be not sold.

seeds harvest 2015-16: E

seeds harvest 2016-17: NOT OFFERED !

TO VISIT OUR GLASSHOUSES: ASK US "ON FRIDAYS". THIS IS THE ONLY DAY, WHEN WE RESPONSE EMAILS

ORDER FROM ENGLISH VERSION (NO CZECH VERSION) OTHERWISE YOUR ORDER WILL BE CANCELED !!!

THERE ARE NOT POSSIBLE ADDITIONS TO THE

ORDER, WE DO NOT MAKE

"COMBINED SHIPPING" WITHIN MORE ORDERS !!!

THE NEW SERVICE:

WE WILL ADD A TAG WITH EACH ITEM !!!

mail comunication with clients

only fridays

WE ACCEPT ORDERS ONLY THROUGH OUR E-SHOP SYSTEM !!! IF YOU WILL SEND MONEY-CASH, WE WILL REFUND IT BACK INSTANTLY, SURELY ON YOUR OWN RISK. WE ARE NOT RESPONSIBLE OF LOST LETTERS...

each order of chosen goods is registrated in the intern system of the e-shop RARECACTI.com and than is automatically dispatched confirmation e-mail.

Our worker will confirm by e-mail each order within 3 working days (exceptionally later), he will specify all details at the same time. Please, enter your e-mail address correctly. Thank you very much for your understanding.

Business conditions

E-shop operator:

Ma. Rudolf Krajča

Běly Pažoutové 20, 62400 Brno, Česká republika

IČ: 68080352
VAT: CZ 6510311093

Provider is not registrated like a VAT payer.

 

WE DISPATCH PARCELS FROM MONDAY TO FRIDAY.  YOU CAN EXPECT (AFTER 3 P. M.) NOTICE ABOUT DELIVERY (INCLUDING TRACK NUMBER).

WE DO NOT EXPORT PLANTS and SEEDS

OUTSIDE OF EU (we send goods only within EU) !


Order and conclusion of a sales contract



YOU CAN NOT FIND THE "BASKET" SYMBOL BY THE PLANTS WHEN IT´S OFF SEASON !!!

 

All of the orders made through the e-shop of company RARECACTI.com
are considered as mandatory. The buyer confirm by ordering the goods, that he has been acquainted with business conditions and that he accept them. 

The order is a draft of sales contract. The sales contract is really set in the moment of delivery and payment of the ordered goods by the buyer.

The electronic order is valid only after filling all of the specified data and terms. Place of delivery is address filled in the order form by the buyer.

Property right comes to the buyer on condition, that he pay for the goods,  after accepting the goods.

By filling the registry form, or binding order through the e-shop Rudy Krajca (RARECACTI), the buyer agrees with rounding-up and archiving personal data by the seller. These data will not be provided to third person. 

All plants are shipped bare-rooted via Czech Post

Dates of delivery

The date of delivery is

within  14 working days from payment of the order

Prices

All the prices are in Euro .

 Our parcel service is based on the packets with the weight to 2 kg, for that is accounted:

DELIVERY COSTS

package + postage =11 Eu - plants and accessories 

package + postage = 7 Eu - seeds

All unstorable products and the products over  2kg make extra costs.

Payment conditions

IF CLIENT DO NOT PAY WITHIN 10 DAYS, ORDER

WILL BE CANCELED BECAUSE OF MANY RARE

PLANTS (SEEDS), WHICH ARE LIMITED IN THE

STORE !!!

 

Bank transfer

+ 2Eu fee, this payment bank marks like "fee for foreign payment"

Rudolf Krajca

Fio banka, Brno

ACCOUNT NUMBER:  2300336250/2010

IBAN: CZ8220100000002300336250

SWIFT: FIOBCZPPXXX

MARK NUMBER OF YOUR INVOICE IN YOUR

PAYMENT!!! VARIABLE SYMBOL = INVOICE NUMBER

Payment on account

We accept the payment in advance per Click and Buy. The payment is arrived, when the corresponding amount is scored on our account.

Immediately after the receipt of the payment is the ordered good sent.

 

Refunds

In accordance with the provision of Act. No. 367/2000 Sb. is the buyer entitled to withdraw from contract without cause within 14 days from delivery. If he decides to withdraw  from contract  in this term and observe the terms, the purchase price of the goods will be returned to him. 

Please, contact us and arrange way of return of the goods.

Returned goods must be in an original wrapping, this goods must not be devalued through use, tear or wear,  in a defect-free condition and the goods must be complete  and with a copy of proof of purchase.

We only return money for ordered goods, not for packaging fees.

The money will be returned to the buyer by post  money order or by amount brought to the bank account, namely within 10 working days after obtainig the goods by seller.

Do not remit the goods Cash–On–Delivery in any case, it will not be accepted and the term of settling will be prolonged!

If the buyer will not satisfy any of above mentioned conditions, the seller will not accept the withdrawal from the contract and the goods will be returned at the expense of the buyer. The Business Conditions are effective as of 1.3.2009.

FREQUENTLY ASKED QUESTIONS, CLEAR ANSWERS:

1. CAN I RESERVE PLANTS BEFORE THE LAUNCH OF A NEW OFFER (NEW UPDATE) ?

re1. NO, THIS IS AN E-SHOP, AN ONLINE SHOP WITH AN UP-TO-DATE STOCK, YOU CAN ORDER (“CLICK“) THROUGH THE SYSTEM OF OUR SHOP ONLY

2. CAN I VISIT YOUR GREENHOUSES ?

re2.IF WE HAVE FREE TIME, MAYBE... WRITE,PLS, FEW WEEKS BEFORE THAT DATE AND DON´T FORGET : WE ROSPONSE EMAILS ONLY ON FRIDAYS !!!

3. CAN I ORDER (“CLICK“) THE GOODS BEFORE THE NEW UPDATE IS RELEASED?

re3. THIS IS NOT POSSIBLE, THE “BASKET“ FOR “CLICKING“ ONLY APPEARS AT THE PREVIOUSLY ANNOUNCED TIME (HOUR). THE FACT THAT THE SHOPPING “BASKET“ DOES NOT APPEAR IS NOT OUR FAULT, BUT BECAUSE THE CUSTOMER DOESN´T READ THE TERMS AND CONDITIONS. I.E. UPDATE 7/3 2015 IS NOT TODAY 3/3 2015 WHEN I´M KNOCKING OUT ALL THIS NONSENSE...

4. WHY IS THERE NO SHOPPING “BASKET“ AT THE ITEM?

re4. BECAUSE THE ITEMS ARE (TEMPORARILY) SOLD OUT. AFTER COMPLETING THE STOCK THE ITEMS USUALLY APPEAR IN THE NEW “UPDATE“.

5. HOW ARE INDIVIDUAL ITEMS TAGGED?

re5. YOU WILL RECEIVE A NAME TAG WITH EVERY PLANT, WE DO NOT PROVIDE THE PRODUCT CODE ANY LONGER

6. I ORDERED (“CLICKED“) THE ITEM(S), BUT NOW I CAN SEE THEY ARE SOLD OUT. WILL I GET THEM OR SHOULD I PAY LESS, DEDUCTING THIS/THESE ITEM(S)?

re6. THIS IS AN E-SHOP WITH A STOCK AND EXACT NUMBERS OF PLANTS (MANY ARE RARE = LIMITED NUMBER!). OF COURSE THE PLANTS ARE RESERVED FOR YOU, IF YOU ORDERED THEM (“CLICKED THEM“). “SOLD OUT“ IS FOR OTHER CUSTOMERS, NOT FOR YOU !

7. you don´t have much patience with us, customers?

re7. No, why? These goods are for collectors, customers, who appreciate the stuff we offer. And a guarantee of 6 or 8 weeks on seedlings and grafted plants... what more do you want, Not interested? Fine.

8.Do you offer wholesale discount?

re.8.We are not able to grow even the amount of plants demanded by customers...

9.do you offer any discounts?

re9. No, why? What we offer is of good quality and it doesn´t need any discounts.

10.WHEN DO I RECEIVE THE GOODS?

re10. within 14 working days after payment

11. where can I register on your website to order?

re11. AFTER FIRST ORDER = YOU WILL BE REGISTRETED ON OUR E-SHOP ONLINE SELLING SYSTEM

12. your system doesn´t work! I can´t to add items from the section New items 2018 !

re12. OUR SYTEM WORKS WELL, BUT YOU DID NOT READ "NR.3"... YEAR 2018 IS A FUTURE, WE LIVE NOW,WE´VE GOT THE YEAR 2017...

THAT´S IT, PUNK´S NOT DREAD, RUDY K., HOWGH !!!!

 
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